MAS-Getting started
This was an exploratory research project I led at IBM. The high level objective was to understand and improve the user experience for customers when they start using the Maximo Application Suite.
Research kit
These are the tools I used to conduct this research.
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Research background & goals
After customers install Maximo Application suite to manage their assets, they often reported challenges with setting up the suite and using it. This research set out to understand Maximo customers
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